Frequently Asked Questions

Call us. We'll match the time to your energy and your ride situation — mornings if you fade after lunch, quiet hours if noise wears on you. Booking for a parent? We'll arrange the whole thing with you directly, no need for them to be on the phone.

A few days usually does it for cuts and sets; a week or more is smart for perms, color, and in-home visits. Standing clients never think about it — their slot recurs automatically, which is the arrangement we recommend most.

Easily. Parking is directly at the door, there are no steps anywhere, and the floor plan is flat and wide with grab bars where they help. The shampoo bowl is wheelchair-accessible, so every service can happen without leaving your own chair.

Yes, whenever you want the help — and we skip it entirely when you don't. Tell us your preference once and it's remembered. Staying in your own wheelchair for the full service is always an option.

The whole time, welcome as can be. They can ask questions, learn the styling routine, or just keep you company. We'll write down what we did and what we used whenever that's useful for the care binder.

Yes. Quiet hours with fewer people and less noise, the same routine in the same order every visit, plain explanations before each step, and zero pressure on hard days. If today isn't working, we reschedule cheerfully — it happens, and we plan for it.

Every week, across Lincoln, Sun City Lincoln Hills, Twelve Bridges, Sheridan, Rocklin, and Roseville. Haircuts, shampoo and sets, roller sets, many color services, and nail care all travel. It's the regular price plus a $25–$40 travel fee, quoted when you book.

Directly at the door — the genuine article, not 'nearby.' From car to chair is a short, flat, step-free walk, manageable with a walker, wheelchair, or cane.

Cash, check, or card at the salon. If a son or daughter manages finances remotely, one phone call sets up payment with them directly — one of the most common arrangements we make.

Yes, because we work at it: we face you when we speak, talk clearly without shouting, and never give instructions to the back of your head. Under the dryer, we agree on hand signals or check in visually. A written summary of your service is yours for the asking.

Tell us when you book. We keep gentler, lower-fragrance products on hand, choose low-ammonia color formulas for sensitive scalps, and can test a product on a small area first. Reactions you've had in the past are exactly the kind of thing we want to know.

Longer than most salons, on purpose. Cuts run about an hour, shampoo and sets around an hour and a quarter, perms two to two and a half hours with breaks built in. We book so nobody is ever hurried — that's the core promise of the place.

Your appointment survives. We coordinate with senior transport services on scheduling, wait without drama when a ride runs behind, and reschedule kindly when a day collapses entirely. Transportation trouble is a fact of life, not an offense.

Yourself, and anything that helps us understand your hair: a photo from a good hair day, the name of your old color formula if you know it, and a list of sensitivities or medications that affect your hair or skin if that applies. A caregiver or daughter with good hair intel is welcome too.

Depends on the service: weekly for sets, every four to six weeks for cuts and root color, every three to four months for perms, every eight to twelve weeks for gray blending. We'll recommend an honest schedule — never a padded one — and standing slots make it automatic.

Absolutely — men's senior cuts run $25–$40, with beard, brow, ear, and neck cleanups handled in the same sitting. Plenty of couples book back-to-back appointments and make one trip of it.

Call when you can and we'll rebook you, no penalty and no guilt. Our clients' calendars are full of medical appointments that move — we build the schedule expecting it.